Thunder & Lightning - 112 solutions to conflicts at the workplace
Verlag | Books on Demand |
Auflage | 2020 |
Seiten | 192 |
Format | 14,8 x 21,0 x 1,3 cm |
Gewicht | 376 g |
Artikeltyp | Englisches Buch |
ISBN-10 | 3752693827 |
EAN | 9783752693829 |
Bestell-Nr | 75269382A |
Managing emotional crises at work well.This book is a treasure chest of quick help in crisis situations at the workplace. It provides concrete, pragmatic solutions for all situations in which emotions have been running high - for differences of opinion with the boss as well as for conflicts at employee level. With exercises, practical tools and step-by-step instructions, readers learn how to quickly find a remedy for anger, injuries, insults, disrespect, etc. In this way, a goal-oriented approach to clarification can be found for every crisis.